www.djromeo.com®

WE RECOGNIZE that most of our clients don't hire music

entertainment very often. In fact, many people don't even know what to

ask when hiring a DJ service. We've assembled this list of most

frequently asked questions to help you learn more about our service and

to help you make a more informed decision about the music

entertainment at your event.

How far ahead should we book your service?

It depends upon the date. Some clients choose to contract a year or

more in advance, while some are comfortable waiting until several

months prior. Saturdays are the busiest nights, so waiting too long to

hire a DJ (or any service) for a Saturday night might lead to

disappointment. As an added convenience, we do not require full pamen up

front deposit to reserve a DJ, so you can schedule us anytime without

having to prepay.

Do you use a contract?

Absolutely. You should get a written contract from all of your event

services. No professional service operates without written contracts, and

if a potential service tells you that you don't need one, turn and run!

Make sure the contract includes the date, times and location of your

event. We always send a written contract, guaranteeing your event

details.

What are your rates?

Our rates vary depending upon the date, time needed, location,

package chosen, your specific needs and other variables that can

impact the final rate. Rather than just creating a generic menu of prices,

we prefer to work with each individual client to create a package that

best suits their needs.

How much is your deposit requirement?

As an added convenience to you, we do not require full payment for

DJ services. We require only half (1/2) of the total amount as a down payment

(should your event be cancelled, we require 14 days advance notice of this in

order to refund your deposit). We do guarantee your event in a written contract,

 and the balance payment isn’t due until the day of your event. You are welcome

to makepayments at any time, and we do accept all major credit cards.

Do you charge for travel?

Again, travel charges depend upon the circumstances, which is part of

why we customize packages for each client. We normally do not charge

travel for events in the Denver Metro area. Beyond that, it depends upon

the distance involved, whether or not the trip will require an overnight

stay, etc.

Do lights and effects cost extra?

We do not charge for a basic for basic effects like fog or a mirrored ball.

More elaborate lighting and effects are available for an additional charge,

customizable to your needs.

Can we choose the music?

Absolutely. It's your party! While we are happy to make suggestions, you

have total control over the music that is played at your event. We have

clients who choose every single song to be played; we have clients who

leave it entirely up to us, and everything in between.

Do you have any current music?

We update our music library every week, so we always have the most

current music. Please let us know if you have specific songs or artists

that you want to have played at your event.

What happens if you don’t have a song we want--can we bring our

own CDs?

Many of our clients bring their own CDs, often burning a CD of songs for

their event. We are happy to play any music you wish to provide in

addition to our normal library of choices. Should there be a special song

you need that neither of us has, we will attempt to locate and purchase

that song for you. We cannot guarantee that a particular song is in print

or is available, but we rarely come across a client request that we cannot

accommodate.

What are the traditional ceremony songs?

Most of our clients ask us to play prelude music prior to the ceremony,

along with a wedding processional for the bridal entrance and a wedding

recessional for the exit from the ceremony. Occasionally, we are asked

to play special songs for the seating of special family members or the

entrance of the bridal party. Also, music can accompany any special

moments that sometimes occur during the wedding ceremony (like a

candle lighting, for instance). We are happy to make suggestions for

these selections, if needed, and can play them for you at our office.

Please contact us to schedule an appointment.

What are your appointment hours?

We are open seven days a week for your convenience:

Monday-Thursday 8am-6pm

Friday 8am-5pm

Saturday 10am-5pm

Sunday by appointment

Other hours can often be arranged by special request.

Can we observe an event?

We are very hesitant to send potential clients to another client's event

(and we will take the same approach in not sending potential clients to

your event). Besides the potential inconvenience to our client, there is

no guarantee that event you visit will be anything like what you are

looking for at your event. Please see our References page for recent

and event specific references from actual clients. 
  

Can we change our time when we get closer to our date?

Typically, we can make minor adjustments to the start and end times of

your event. We understand that plans can sometimes change at the last

minute, and we try to be as accommodating as possible.

Will your DJ help with announcements?

Our DJs come equipped with a microphone and are happy to make

announcements and to help coordinate activities at your event, if you

want them to. We plan these activities and announcements with you

ahead of time so there are no surprises or disappointments at your

event.

We’ve seen so many “cheesy” DJs. Your DJ won’t be obnoxious,

will they?

Absolutely not. Our DJs are trained to be professional, friendly,

courteous and helpful. Additionally, they are trained to handle your

event to your specifications. If you want a DJ to lead the "Chicken

Dance", they can do so. If you prefer a more low-key approach,
the DJ will gladly accommodate your wishes. At a wedding reception,
our DJs are trained to enhance the enjoyment of the event, not to try
to be the "star". A wedding day is about you, the bride and groom,
not about our DJ.

What do your DJs wear?

Unless directed otherwise, our DJs wear

something like a Polo shirt and Khakis. We can put your DJ in a tuxedo,

if desired, but we do not recommend it, as the DJ ends up looking like

they are in the wedding party.

What kind of equipment do you use?

DJ Romeos Portable Party uses state-of-the-art, professional-grade sound equipment

and our music library is 100% CD / Digital for optimal sound quality.

What does your setup look like?

Our sound gear is housed in professional road cases and set up on a

skirted table to hide wires, supplies, etc. Our set up is designed to

enhance the decor of any room.

How long have you been in business?

Locally owned DJ Romeos Portable Party has been in business and under
the same ownership since 1993.

Do you have a backup system?

DJ Romeos Portable Party always has a backup DJ or DJs and sound
system(s) on call in the event of an emergency.

Do you carry insurance?

Absolutely. You should require any vendor you work with to carry liability

and workers comp insurance. It is unfortunate to have to consider such

things when planning an event, but should something happen and your

vendor has no insurance, you could be held liable.

How do you select the DJ for my event?

Once you tell us more about yourselves, the kind of music you do and

don't want and the type of personality you are looking for at your event,

then we match you up with the ideal DJ according to your needs.

Who is your best DJ?

That depends upon the circumstances. Each DJ has his or her own

specialties and backgrounds. While all of our DJs are excellent, some

are better at certain events, or working with certain music styles, than

others. This is why we wait until we have as much information about

your event and your needs before assigning your DJ.

What time will your DJ arrive?

Typically our DJs arrive 30-45 minutes before start time. Our sound

systems are pre-wired and usually take only 5 minutes to set up, so

we've allowed plenty of time for any unforeseen delays. Please let us

know if you have special needs.

Is there a charge to have my DJ setup early, even if they won’t be

playing music?

Your contract is set up so that you only pay from the time you want the

DJ to be completely ready until the last song ends. Most of the time the

DJ starts playing music once the set up is complete. In some cases the

DJ is required to set up an hour or two before the start time. Since our

DJs are paid for their time, we must start paying them from the time they

are ready to go, even if they are not actually playing music.

Consequently, we must charge you for the time they are there,

regardless of whether or not they play music. Imagine scheduling an

appointment with any other professional (like an attorney or doctor), but

asking them to come two hours early and wait for you without them

billing you. Like these other professionals, DJs get paid for their time.

What do you need the facility to provide for you?

Barring unusual circumstances, we come fully self-contained and only

need access to a standard electrical outlet.

What happens if my DJ doesn’t show up?

If this happens, you've hired someone else. In seventeen-plus years and

over 1,500 events, we've never missed a single event. But let's think of

worst case scenarios for a moment. On the way to your event, our DJ is

involved in a serious accident and cannot notify us. At some point,

someone will notice that the DJ has not arrived (usually the event venue

coordinator) and will call us, either directly or via our emergency service.

If we cannot contact our DJ, our backup will be immediately dispatched

to your event. Depending upon the timing, the music may start a few

minutes late, worst case. By comparison, with 99% of the other

companies out there, you would simply be out of luck. No music, unless

you can find a phone book and get lucky.

In fact, our emergency system is so effective, we actually provide local

event venues with the option to call us when other companies no-show

for events at their location. 
 

Do you need to see the room you’ll be working in before the day of

my event?

Almost never. We've worked in every possible situation in our 1,500+

events over the years and can make virtually any room or area work.

Again, please let us know if you have special needs.

Do we need to feed the DJ?

Our DJs do not expect a meal at your event. At longer events, or events

that run through a typical mealtime, DJs appreciate an offer of food, but

it is not expected. In truth, caterers typically offer the DJ some food

regardless of what our client does. In any case, if your DJ is offered a

meal, it will be consumed quickly and discreetly.

How much should I tip the DJ?

Tipping is not expected, but our DJs do work hard to provide you with

the best possible event and appreciate any show of recognition that you

might deem appropriate. Tips typically range from 10% or 20% to "wow,

you were incredible and we'll never forget this night!"

Why should we choose DJ Romeos Portable Party over any other service?

We believe that we provide the best service in the Rocky Mountain

Region. We pay attention to every detail and make every effort to make

every event we do absolutely perfect. We hire and train the best talent,

and provide them with the tools to be great DJs.

Another important point is that our DJs are there to make you look good,

not to make themselves look good. No egos, showboating or

embarrassing behavior; just a professional in place to serve you.

Finally, at most events, the DJ "makes-or-breaks" the party. A great DJ

means a great party and an event you will never forget, practically

regardless of any other circumstances. A bad DJ will send people home

early and probably ruin the night, no matter how nice the rest of the

event has been.

Truly, the DJ might be the most critical decision one can make when

planning a party. We believe you cannot find a higher quality DJ service

in the region, and our prices are fair. We hope to have the opportunity to

serve you.